Mallcarts Reviews | mallcarts.com @ PissedConsumer

Anonymous

Guest-3104416

Las Vegas, Nevada

To expedite delivery

Nov 28, 2021

FedEx says for personal mall to file report. Personalized mall says contact FedEx ",,,,,,,,,,,,,,,,,,,

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User's recommendation: None yet "".""………….…………………………………………………?………………………………………………………………………………………………………………………….………………………… . ….. . . …… ……………. ………. ……… . . .. ………… . . ………..

Chan E

Kuala Lumpur, Kuala Lumpur

It’s written over there from August 11 to August 21 and I haven’t received it yet. It’s been a long time since customs clearance

Aug 27, 2020

Mallcarts - It’s written over there from August 11 to August 21 and I haven’t received it yet....

Mallcarts - It’s written over there from August 11 to August 21 and I haven’t received it... - Image 2

Its written over there from August 11 to August 21 and I havent received it yet. Its been a long time since customs clearance

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Preferred solution: Deliver product or service ordered

Anonymous

Guest-1050211

Undelivered Merchandise

May 21, 2017

1.1

I, too, ordered merchandise from MallCarts and never received the merchandise. I emailed the given email addresses only to receive no reply and of course the company does not list a customer service number. What a ripoff...thank goodness I had a small order or I could have been out of a lot of money. Lesson learned...the first item one should look for and call before ordering on-line is a valid phone number! Teresa

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Reason of review:

Problem with delivery

Haeli Gmx

Mallcarts.com

Jan 26, 2017

Placed an order on Jan 11, 2016. Charged my card. Sent a confirmation, but never sent a shipping confirmation and never received the product. Sent email 4 times and there is no phone number for customer service. I want my product! Privacy policy says the website is run through yahoo. I did not do any research on the company prior to buying...and sure wish I would have, I have never had this happen to me and purchase majority of items online. I think this is a total scam site. How do they make up a website and take peoples money and not deliver the product? How does this happen? Isn't there some kind of policies out there to avoid this happening?????

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Loss:

$25

Reason of review:

Problem with delivery

Preferred solution: Deliver product or service ordered

1 comment

Guest-1293987

Feb 25, 2017

Still no product...and no refund...never heard from the company.

Helpful

Anonymous

Guest-940266

Norcross, Georgia

Mallcarts Shipping Service Review

Oct 20, 2016

Same story with me ..wish i saw these reviews before purchasing something from mallcarts.com.. ordered something over a month ago never got it tried emailing them ..no response at all. What can i do about this? Can't i report this website to someone?

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Reason of review:

Order processing issue

Anonymous

Guest-791428

Los Angeles, California

NO CONTACT PHONE NUMBER- CROOKS

Feb 16, 2016

1.0

I HAVE TRIED FIVE TIMES BY E-MAIL TO CONTACT MALLCARTS CONCERNING AN ORDER I HAD MADE. THEY DO NOT ANSWER- THEY ARE A RIP-OFF--JUST TRYING TO GET YOUR CARD NUMBER. STAY AWAY. OTHER REVIEWS SAY THE SAME THING-NO RESPONSE OF ANY KIND- I CALLED MY CREDIT CARD AND MADE SURE THAT THEY COULD NOT SECURE ANY OF MY MONEY-- OTHER COMMENTS TALK ABOUT CREDIT CARD FRAUD ONLY AFTER USING THEIR CART AT THIS BUSINESS, THAT IS IF IT IS A BUSINESS. PROTECT YOURSELF FROM THESE CROOKS.

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Cons:

Communication

Reason of review:

Poor customer service

Preferred solution: Deliver product or service ordered

Resolved

Mariano Kcl

Traverse City, Michigan

Resolved: Never received

Dec 15, 2014

1.0

I ordered an item on my credit card November 2 nd and I was charged the amount out of my checking the next day, but I still have NOT received it and I have tried to contact them unsuccessfully. I tried their info. com e mail and have found no phone to call. Guess I've been lucky as this is the first time this has happened to me. I'm just grateful it wasn't real expensive even tho I am living paycheck to paycheck. I will try to do better research before ordering from a new and untried sight. Do not order from MallCarts! Yes I am pissed

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Loss:

$62

Cons:

Communication

Reason of review:

Problem with delivery

Preferred solution: Full refund

Junious Sub

Lake Villa, Illinois

Credit card fraud/theft

Nov 01, 2014

I ordered several items from mallcarts.com with a brand new credit card that had only been used on their website. I reiterate: the credit card was not used elsewhere, neither in person nor online. Not only did I not receive the products that were ordered, but the same credit card was subsequently used to make unauthorized, FRAUDULENT purchases on bestbuy.com. Based on similar feedback on this and other website, I can only conclude that the person/people behind mallcarts.com are criminals. I reported this incident to the authorities, and I encourage everyone to do the same so that these crooks see justice.

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Cons:

Credit card fraud
Non receipt of goods

Reason of review:

Fraud

Anonymous

Guest-499713

New Bremen, Ohio

Flags Review

Jun 19, 2014

Ordered 2 flags and did get a verification that my order went through, with e-mail receipt. Never heard from them. They suck and there is NO way to contact them other than e-mail, with NO response. Frustrated!

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Anonymous

Guest-477276

I was ordering product from another company but switched to Mallcarts for posting the order

Feb 26, 2014

When ordering a product from another company, I was switched to Mallcarts to complete the order. After almost a month, nothing was received and I am not getting any response from Mallcarts after numerous emails. I finally contacted the company direct that had the merchandise I was ordering and they said they hadn't had any orders through Mallcarts in quite some time and definitely not mine. They thought they were out of business. I am reporting this company to the Better Business Bureau next step. I don't believe they are a viable company. The company that had the merchandise had no idea that orders were being switched to Mallcarts to finish the transaction. They are looking into that now.

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Lucia Fratantaro

Taken the money and run with it?

Jan 08, 2014

I, too, don't know what's with this company. I ordered merchandise totaling almost $100 in early November to be given as gifts and here, approaching mid January have received nothing. I have tried contacting them by e-mail 3 different imes and have never received a response to any of my e-mails. I can't find any phone number listing for them anywhere either on their website on running a general search. What can be done about this company? Does anyone have any ideas? I'd like to know whether they even exist? Has anyone gotten their orders? I am livid and need my gifts.

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Loss:

$100

1 comment

Guest-770516

Jan 08, 2014

Smart people investigate a company before sending hundreds of dollars.

Obviously, you are not a smart person.

Helpful

Anonymous

Guest-341929

Lancaster, Pennsylvania

Ordered in Feb., it's May never received order, no communication.

May 03, 2013

I ordered 6 picture frames in Feb.. It's May and I have never received them nor have I had any response from the company when I tried to contact them through e-mail. There is no phone number available. No communication at all, and no picture frames. I had wanted these frames for an anniversary gift because they are a unique frame that I have used as part of my wife's gift every year. I was excited to see them available through this company because they are unique in their style. I have since missed the intended date and now must keep looking. I just hate not being communicated with when there is a problem.

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sferdc D

Sacramento, California

Mallcarts.com stinks

Jan 23, 2008

Approx. the beginning of November 2007, I ordered (a Christmas gift) from mallcarts.com. Four weeks later, I hadn't received the item, so I emailed them at the addresses they provided in their original confirming emails. No response. Two weeks later I sent emails again. Again, no response, nothing, nada. AFTER Christmas, on Jan, 11, 2008, I emailed them again. Still haven't heard a word. All they needed to do is email me letting me know the item was out of stock, or whatever the situation. But - not one word!!!!!! Mallcarts needs a serious class in customer relations, or they need to fire some staff. Right now, they STINK, and my advice is to stay away from them.

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Loss:

$16

11 comments

Guest-728534

Oct 13, 2013

I purchased a set of coasters in May 2012. I have sent e-mails. No response and I am still waiting for the package to show up. What a piece of *** business.

They have no customer service skills or common courtesy.

This company does not exist. It is a total scam!

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Mallcarts

Mallcarts Overview

Media from reviews

To expedite delivery

It’s written over there from August 11 to August 21 and I haven’t received it yet. It’s been a long time since customs clearance

Undelivered Merchandise

Mallcarts.com

Mallcarts Shipping Service Review

NO CONTACT PHONE NUMBER- CROOKS

Resolved: Never received

Credit card fraud/theft

Flags Review

I was ordering product from another company but switched to Mallcarts for posting the order

Taken the money and run with it?

Ordered in Feb., it's May never received order, no communication.

Mallcarts.com stinks

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